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Customer Service Representatives

StarTek Inc.
Job Description
Full Time & Part Time Customer Service Representatives

At STARTEK, we believe the most important customer engagement is the one that happens next.  And that's where you come in!  We're looking for customer support representatives who are tru engagement specialists - skilled at engaging in meaningful interactions that make our clients' customers say WOW!  In this role, you'll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services.  Most importantly, you'll have the opportunity to make a difference, every day, in the lives of our clients' customers.  In return, we offer a competitive compensation package, great benefits, a fun and friendly atmosphere and so much more!  If you're positive, energetic, and ready to engage, apply now for immediate consideration.

A day in the life of a Customer Engagement Specialist at STARTEK includes:
  • Troubleshooting wireless internet issues for customers via live chat.
  • Responding to customer inquiries regarding service, billing, equipment, features, activations, and/or changes to account information.
  • Utilizing internet tools to best support customer inquiries.
  • Assessing customer needs and informing customers about available services.
  • Handling customer problems related to product function or equipment.
  • Gathering information, researching and resolving inquiries, and logging customer calls.
Apply at: www.startek.com/careers
 
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