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Bedford Water Authority Press Release


 February 17, 2021 FOR IMMEDIATE RELEASE
 Water Security at the Bedford Regional Water Authority

The Bedford Regional Water Authority’s (BRWA) mission to the community is to provide high quality water and wastewater services. To do this, the BRWA holds high standards, many of which lead back to ensuring its water treatment process is secure through its information technology systems, its physical security measures, and licensed operators on site. 

With the system breach that happened at a water treatment facility in Oldsmar, Florida on Friday, February 5th, water utilities across the nation have begun re-examining their current security measures to ensure that the community’s water supply is protected from harmful attacks.

The BRWA is also exploring additional safeguards to bolster current security measures and can assure the community that their safety is of the utmost importance. The BRWA has numerous physical security measures accompanied by digital security programs to protect the BRWA’s data and water system.

“What happened in Oldsmar, Florida, is a reality check that all water utilities need to take security seriously. The BRWA is evaluating the security measures that it already has in place and we are looking at even greater measures for providing an extra layer of security to our system. We have a dedicated staff who take the operation, management, and safety of our water systems incredibly seriously. For many of our employees, it is very personal; the water they are treating and protecting goes directly to not only their homes but also to those of their friends and family,” said Brian Key, BRWA Executive Director. 

The current safety measures the BRWA employs include the following:
1) The BRWA has licensed water and wastewater operators working at each of our facilities; these operators pass rigorous testing to receive their licenses. The licenses also require continuing education credits, ensuring that staff are properly trained year after year. These operators are also experts on how to respond to emergencies and could act quickly if the need ever arises.
2) The BRWA has a sophisticated network system in place with firewalls to protect the network and data files.
3) The BRWA has alarm systems at all of its facilities accompanied by advanced key systems to prevent unauthorized access. Video surveillance systems are also utilized to monitor and record the actions at the facilities.
4) The Smith Mountain Lake Water Treatment Facility utilizes a state-of-the-art treatment process that relies primarily on physical (not chemical) treatment whereby membranes are utilized to clean the water; this means large volumes of chemicals are not used for water treatment at this facility.
5) The BRWA has access to three water treatment facilities that treat water from multiple water sources. In the case of an emergency, any affected source can be quickly removed from the treatment process and the other source(s) can be utilized to ensure continuity of service and safety to the customers.

For more information about the BRWA’s security methods, please visit

About the Bedford Regional Water Authority: The Bedford Regional Water Authority (BRWA) provides water and wastewater services to the residents and businesses in Bedford County and the Town of Bedford; additionally, the BRWA partners with the Western Virginia Water Authority to serve customers surrounding Smith Mountain Lake in both Bedford and Franklin County.

Visit for further information.

For information contact:
Megan Pittman
Director of Administration
Bedford County Regional Water Authority
540-586-7679 ext. 121